Email has been evergreen means of business communication over the years. Because of the more popularity and extensive usability, business owners began to rely more on email communication. Whether it is scheduling with clients or it is follow up with customers, emails are the most effective way to give and get responses.
Reply is a web based tool that automates the task of the emails in an efficient manner. The tool lets you run campaigns and provides facilities for personalization. It allows you to create team collaboration and to track analytics.
Editions and Pricing
Reply has single edition and the pricing model varies upon number of contacts you need. The best thing is that it is scalable and flexible for small business and startups. The tool is free of charge for up to 50 people contacts.
Capabilities and Supporting Set of Features
The tool gives you the facility to import contacts from CSV files via drag and drop, else you can manually add contacts. The feature works best when it comes to add multiple contacts for running a campaign.
Currently, the tool does not offer mobile apps.
The tool integrates with Zapier, Salesforce, Close.io, Pipedrive, and Base CRM. It offers an API facility as well.
The tool supports via live chat, knowledge base and FAQs.
Pros and Cons of Reply
- User friendly interface.
- Tight integrations with Email, CRM and sales tools.
- API facility.
- Mobile apps are missing.
Reply is a tool that differentiates with other tools because of its extensive features. You can add people to the campaign, you can anytime edit and duplicate the campaigns and you can use templates for quick response. The best thing about the tool is that it lets you keep track of the campaigns right from the dashboard. The stand out features of the tool are automated follow ups and reports.
For more details, please visit: Reply website.