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Home / Marketing and Sales / Marketing and Sales Product Review- Userengage

Marketing and Sales Product Review- Userengage

marketing-and-sales-tools-product-review-userengageWith thousands of similar business gone online, it is one of the biggest challenges for the firms to get themselves noticed on the internet. Engagement and regular touch with the customers or business prospects in such cases become the top most priority.

Not only making a presence on the internet is important, but also, being noticed by the customers is also important. Although there are so many other means to do so, using an automated tool can help a lot being an exclusive marketing partner for your business. Userengage is one such amazing tool that can help you make things easier. With amazing features marketing and analytics features, this can prove to be an ideal marketing partner for your business.

Editions and Pricing

Regular $19 per user per month billed annually or $29 billed monthly
Premium (Most Popular) $29 per user per month billed annually or $39 billed monthly
Business $49 per user per month billed annually or $59 billed monthly
Enterprise Custom pricing

The application also offers a 14-days free trial for all the versions.

 Capabilities and Supporting Set of Features

UserEngage-DashboardDashboard
The dashboard is no doubt, one of the top features that can be offered by any online application. The Userengage dashboard provides a broad range of features that can help your business to carry out the tasks of marketing and sales.

 

UserEngage-ThePeople'sSectionThe People’s Section
This section displays a list of all the people that are associated with your brand. Details such as Users, Email, First Seen, Last Seen, Referrer and Page Views be displayed for you to give an insight about their engagements.

 

UserEngage-TrackConversationsTrack Conversations
Userengage helps you to track your conversations. This section shows conversations that are active, closed and which falls under Default Replies. This section displays details about the conversations that have been taken place previously. The conversations are displayed with details such as: Author, Created At, Message, and Action. This feature with powerful filters helps you to effectively manage and keep a record of all the conversations conducted before. This also leads to better and informed business decisions.

 

UserEngage-Engage Engage
The engaging feature helps you to get in touch with your customers through Models, Actions, and Forms. Actions feature lets you design automatic actions for your website. These actions can be a simple drag and drop options for your users. Another added feature is Forms; they can be simple forms that can connect you better with your customers. The Engage section also allows you to create new Models, Actions as well as Forms.

 

UserEngage-EmailMessagesEmails
Emails have always been the top priority for marketers to pull in customers. It not only helps to promote the brand with the old customers with new offers and schemes. It also pulls in more traffic from new clients. Userengage allows you to carry out email campaign more efficiently providing additional options to create new emails and use them as a template for the future.

 

The Email Feature also offers a number of additional options such as

  • Messages
  • Campaigns
  • Contacts
  • Import Contacts
  • Users List
  • Quota
  • SMTP Settings, and
  • Email Logs

UserEngage-AnalyticsAnalytics
Analytics is an important task as it is always helpful to know how your marketing and sales activities have been performing in the market. Whether they are pulling in customers or not. And how do people engage with you? The analytics section has- into Visitor behavior and Tags. The statistics here gives you an insight about all the visitors, users and customers.

 

Mobile Accessibility

The application is available on mobile devices – Android as well as iOS platforms.

Integration

  • Scripts
  • Drupal
  • WordPress
  • Magento
  • Prestashop
  • Opencart
  • Joomla

Support

The application offers online live chat support to all its users as well as website visitors to help them understand the product well. The application also provides a video tutorial for all the users as soon as they create an account.

Pros and Cons of Userengage

Pros

  • Highly robust and intuitive.
  • Added features to keep everything on the page.

Cons

  • The application is sometimes slow to load.

Differentiator

  • Analytics feature makes it more compelling.
  • The mobile app makes it more preferable to use.

For more information, please visit Userengage website.

About ToOLOwl

I am ToOLOwl. I have few friends in my nest; whenever someone requests a tool’s review or I pick a one out of my interest, someone in the nest does research on the tool, someone takes a tool’s walkthrough and some of them share their experiences and expert advice. Based on all; I give it a  stereoscopic vision and present important insights for you to go through and ease your selection process for tools. Wish you Happy reading, Easy choosing.

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  • Marta Dębska

    Thanks a lot for such an insightful review.

    Indeed, it seems that there are hundreds of different marketing automation solutions out there. Very few are integrated. Very few have put many functionalities under one roof. Awesome that you saw that with UserEngage. Thanks!

  • Basilakis

    WordPress Integration with Live REST API!
    I am using userengage https://userengage.io?ref=nkMrYO1lTSxn ( not affiliate link, just an ambassador )
    for client communication etc.

    I have worked on it to connect it with WordPress and not just the JS that pass data when user is online.
    https://github.com/Basilakis/userengage-wp

    That one, also connects with Restrct Content Pro, for membership sites, it can be done for WooCommerce or anything else.

    It also connects with Easy Digital Downloads and when user buys something, it adds them to a separate list.

    Anyone need ANYTHING – feel free to comment and I will help.

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