Does Your SMB Need a Mobile App? - ToOLOwl
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Does Your SMB Need a Mobile App?

As a retail and marketing tool, mobile apps have acquired appeal. Apps for smartphones and tablets are becoming increasingly tempting to small local companies, according to App Annie, which projects that consumer spending in-app markets will reach $156.5 billion in 2022. Apps are being used by bars, restaurants, flower shops, hairdressers, medical professionals, and a variety of community-based goods and services to improve the client experience. But, do every business need a mobile app? The following article will elicit the elements to consider if you’re thinking about investing time and money into app development.

How to Know If Your Business Needs an App?

The popularity of mobile devices is surging, and people are spending an increasing amount of time interacting with mobile apps on their smartphones and tablets. Pew Research estimates that 97 per cent of Americans own a cellphone, with 85 per cent owning a smartphone. Yet, hands throughout the country are tapping away on smartphone apps, which account for 88 per cent of time spent on digital media by U.S. citizens over the age of 18.

The question isn’t whether your firm can profit from having its own mobile app; rather, under what circumstances is it feasible to establish and maintain an app, regularly feeding it with fresh material and engaging features that keep customers coming back? So, here are some factors to consider before deciding on getting an app.

Ambition for Getting an App

If you’re thinking of creating a mobile app for your company, think about how you’d use it and what specific functionalities you’d require.

In many ways, a dedicated mobile app can help current and potential clients. It can help you attract new customers and better serve existing ones by advertising new products and services, special deals, loyalty programs, and other benefits for in-store and online shopping.

In addition, a mobile app provides constant, real-time communication with your customers. They can examine available items, check your hours, find locations, obtain directions, and access any other information you choose.

Who are Your Customers?

The likelihood of your app’s viability greatly depends on the group you are targeting. Mobile app creation depends on the target market. Most businesses seek to appeal to a broader customer base of 18 to 65-year-olds. Several reports suggest that younger users are more likely to open and use a mobile app compared to their older counterparts. However, the younger audience does tend to uninstall or stop using the app once it serves their needs and is not bothered to open it. The older audience tends to use mobile browsers more than apps and spends 25% more time browsing. Identifying the right target audience is the key to understanding the need for your business app.

What are Your Customer’s Needs?

Keep in mind what clients want if you’re thinking of creating a dedicated app. Customers rely on applications that give a quick and easy-to-use interface, as well as apps that feature better rates or promotions not seen on other platforms, such as the company’s website, according to data from Heady. Due to personalisation, younger customers (between the ages of 16 and 34) were more inclined to choose an app, according to the study. In addition, apps that integrate the usage of mobile wallets for payment, such as Apple Pay and Google Pay, are more likely to be prioritised by people with an annual income of less than $50,000.

Does Your App Complement Your Website?

When it comes to mobile websites vs applications, mobile apps are the more convenient option. Even if your website was developed as a mobile-friendly, responsive site that effortlessly transitions from desktop to mobile browsers and back, a dedicated app could use your present online presence.

Like having a phone, having a website with general information about your firm is a must. Your clients, like those who use a telephone, must put in the effort to use it by finding your home page, bookmarking your site, and navigating specific information. A mobile website, even the most user-friendly one, is more complex and time-consuming than a mobile app.

Apps are designed to be used on the go. They don’t have to adapt to a new format, so they can focus on more pressing, customer-centric issues. Users prefer mobile apps over mobile websites, according to VWO, an A/B testing tool platform, since they offer better personalization and efficiency, as well as other advantages like notifications, offline mode, and speedy loading times.

Strategy for the Development Process

After you’ve decided to construct an app, the following step is to plan your strategy. For example, is it better to use an off-the-shelf app builder or engage a professional mobile app developer to construct one for you from the ground up?

AppMachine, BuildFire, GoodBarber, and Shoutem are examples of app builders. These tools are fantastic resources for anyone who is willing to put in the effort to learn how to use them. While using software to build your app isn’t difficult, it does take time, which you may not have – especially if you’re also running a business. In that scenario, try enlisting the help of someone with more experience.

The Six Steps in App Development

Regardless of the type of app you wish to create, there are some basic steps that every app development journey must follow. These includes:

Idea: it involves understanding the problem statement and the issue that the app aims to solve. The target audience and demographical details are also identified, and the competition is scoped.

Design: This involves drawing up a basic chart and outline of the proposed design.

Development: this involves writing the code for all the requirements and the plug-ins for the app. Preliminary testing would initiate at this stage as well.

Testing: The app’s quality is determined by running several tests to identify malfunctions and errors. You identify the areas for improvement.

Launch: the bug-free app released after testing is launched and published on the certified and required marketplace.

Marketing: the final step would be to effectively market your app on various platforms and get as many downloads as possible.

Purpose and Budget

Your small business is likely to profit from having its own dedicated smartphone app. The convenience of mobile purchasing is already appreciated by many users. Because of the ubiquity of mobile devices, many clients will be eager to download your app; it’s up to you to give the services and user experiences they desire. However, no matter how much you want to build an app, it’s only worthwhile if it gives a fantastic user experience and you have the resources to keep it up to date in the long run.


About ToOLOwl

I am ToOLOwl. I have few friends in my nest; whenever someone requests a tool’s review or I pick a one out of my interest, someone in the nest does research on the tool, someone takes a tool’s walkthrough and some of them share their experiences and expert advice. Based on all; I give it a  stereoscopic vision and present important insights for you to go through and ease your selection process for tools. Wish you Happy reading, Easy choosing.

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