The opinions and scores from customers can make or break the reputation of your product. It is important that you deliver quality service along with acquiring required support from the audience in the form of feedbacks for applying better strategy as per them. ReviewRail a marketing software for small business app allows a user to collect and manage its review records, where he can learn about the customer issues.
The happy customers can get a referral email for their family and friends, which can expand your reach. Moreover, as feedbacks or ratings affect your potential customers as well, the app allows you to receive negative reviews internally. It can help you increase the online reviews of your product along with customer referrals generation. Besides, you can track your progress as the app tracks all the important figures from total referrals sent to total received. Do not let go your happy customers. Get more reviews and referrals and generate more revenues with more customers through your happy and reliable customers using ReviewRail.
Editions and Pricing
The tool is available as a free platform as currently, it is in beta version.
Capabilities and Supporting Set of Features
The feature allows you to add customer details so you can manage your particular customers anytime. You can also submit customer details in bulk by uploading the corresponding file.
References section represents vital information including referrals requests sent, total referrals, goal completion, and others. The precise data indicates the status of your product’s referrals.
Settings and Templates
You can manage all the background functionalities from emails, customers, feedbacks, referrals, and notification. The email templates are the predesigned structures your client will receive from you. More than one models are present. You can modify their body and design, and they are ready to be sent.
Moreover, apply timer for each useful template for automatic email.
The already coded tools in the form of widgets are available, which the user can use on his website. You can select widgets as per the requirement and start getting a response directly from your site.
Currently, the app has no dedicated mobile version.
ReviewRail allows integration with MailChimp and Constant Contact.
Knowledge Base, quick tutorial, email support, and ticket support are available to get required support.
Pros and Cons of ReviewRail
- It presents positive and negative feedback alerts.
- Templates are present regarding referral email for your customers.
- It provides widgets for user’s website.
- Technical knowledge is needed for template change.
- No preview is available for template and theme in the app’s frame.
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Review Rail provides a set of features, which can boost referrals through your happy customers and help you increase site’s conversion rate with testimonials and positive feedbacks.
For more details, please visit Reviewrail website.