Keeping your customers engaged with your own business has become a very important task due to a number of competitors in the market. Driving new customers to the business is as important as customer retention. A number of firms adopt different methods to keep their customers engaged with them. Sending promotional emails and SMS to the customers and keeping them updated about the new trends or offers is one of the most common methods many firms adopt.
What if all this work goes automated and being a business owner you don’t have to put in extra efforts to keep engaged with your customers. Ncrease is one of such online products that keeps you in constant touch with your potential customers.
Editions and Pricing
The product is available in three editions. The details are as under
Business | $499 per month | With 100,000 customers |
Growth | $119 per month | 5000 to 100,000 customers |
Essential | $39 per month | Less than 5000 customers |
The growth and Essential Plan offers a 14-day risk-free trial of the product.
Capabilities and Supporting Set of Features
Monitors Social Activities of your Customers:
The tool once having email addresses and social channel integrated with it, monitors and keeps track of all the activities customers deal with. The tool has capabilities to identify their trending conversations which can help in brand promotion.
Participation
The tool has capabilities that help your business participate in a conversation or event that is trending or grabbing attention into the market. Through Ncrease you can act on a trend or choose to do nothing.
Identify Important Trends
The intelligent machine learning algorithms of Ncrease are efficient enough to quickly learn and identify which trends are important for your business and actively suggests you similar to them.
Make the Customer’s Words Shine
Ncrease keeps a track of how your active customers are talking about your brand as content plays a powerful role in brand promotion. The tool analyzes each customer determining if he or she can boost up social presence of your brand. Identify which customers are the biggest influencers for some specific trends, analyze how they spread their experiences and leverage them into your business promotion flow with the help of Ncrease.
Integration
The tool integrates seamlessly with social channels such as Facebook, Google+, LinkedIn, Twitter and Instagram.
Support
The tool provides a set of FAQ and an email support to help you across common issues you may face. The tool also offers a powerful documentation about the product explaining all its features and providing necessary codes for .js files and plugins.
Pros and Cons of Ncrease
Pros
The tool captures new email addresses in case you forget to upload them manually.
Cons
Email campaigns and SMS promotion which are unavailable in the current version can add value to the product.
Differentiator
If you are a fast growing company, you may forget to add customers into the product systems. In such cases the integration ensures that the tool captures new email addresses or social login sign-ups as they sign into your business website.
For more details please visit: Ncrease website .