Surveys and feedbacks, these 2 are the most different terms in a website for a user, taking a lot of time and resulting in frustration. Though they are conducted to get users’ opinions and suggestions, their long arrays of annoying questions mostly irritate a user, which in turn reduce customer traffic on the website irrespective of its functionality.

YesInsights as a modern tool accepts user feedback in a short and crisp manner and offers a win-win situation for both, site and user as well. Abolishing the traditional way of surveys, YesInsights is a ‘one click’ poll widget. The tool is helpful for websites as it allows the customer to answer the question directly without any further links. These surveys are shareable on various platforms to gather customer feedback.

Editions and Pricing

Personal	$9/month	1,000 responses	5 surveys
Startup	$20/month	5,000 responses	10 surveys
Growth	$59/month	25,000 responses	Unlimited surveys
Enterprise	$149/month	Unlimited responses	Unlimited surveys

Capabilities and Supporting Set of Features

Create Surveys
Creation of surveys is fairly easy and simple. The website person is allowed to make his question and its responses. Followed by the creation the user can share the survey via any suitable platform like email, blog, website, etc.

 

 

Get Responses
Participating in the polls, the customer would be able to select his/her response by one click, which will be recorded immediately by the website. The customer will be landed to ‘Thank you’ page of the site where he will be given choices for providing additional feedback or final submission.

 

Analyze Feedback
YesInsights tracks the insights of each survey under a single organized chart. The user can see here individual responses, comments, and are allowed to export the results. Doing so will help a user to follow up with potential customers.

 

 

 

Automated Follow-up Email
The app provides a feature of triggering automated emails. These automated emails act as a messenger for the client which will contain any reward, deal closure, or any other call-to-action. For example, an Amazon coupon code to a respondent.

 

Mobile Accessibility

YesInsights web app is not available for android or iOS platforms.

Integration

YesInsights integrates with more than dozen of apps which includes: Medium, Quora, Tumblr, WordPress, Gmail, Yahoo, Apple Mail, SendGrid, MailChimps, AWeber, Mad Mimi, io, Benchmark, GetResponse, Drip, Mailjet, Intercom, Vero, Klaviyo, Campaign Monitor, and Autopilot.

Support

There is no particular corner for support over the website, though, can be reached via email.

Pros and Cons of YesInsights

Pros

• Automatically tracks the user.
• Track emails directly in Gmail.
• Customizable landing page.
• No coding required in the creation of survey questions.

Cons

• No availability of daily or weekly report over bulky inbox.
• Credit card required even for free trial.

Read Also: Technology tools product review – Whatagraph

Differentiator

YesInsights is a smart tool that makes surveys a painless task to answer. The tool increases survey response rate of a website, engaging customers’ interest. The app offers a one-page survey format, unlike conventional methods that navigate the customers to another page/form. YesInsights makes surveys as easy as possible for customers to share their thoughts.

For more details, please visit YesInsights website.