Transparent communication is said to be the secret behind a successful company culture. It is important to have free-flowing and easy communication between the teams of your company when you have to make big and important announcements.
Here are some of the ways shared by the industry experts on keeping the communication transparent with your team.
Involve your Employees before making the Big Decision
Small businesses usually have a small team of professionals. It is believed that employees in a small business must be involved in making decisions rather than sharing the news with them.
Slack Channel is Important
Team collaboration and communication can be best achieved with the help of Slack. It is recommended that you create a channel in Slack for all the employees to keep them updated with the company news. This will be helpful as it may take time to arrange a companywide meeting to share the news. All the people might not be able to attend such an event as they might be working in different shifts or across different locations. A slack channel will resolve all such issues and will keep everyone on the same page.
Announce at the Earliest
It is important that you share the business announcement with your employees and business partners as early as possible. People involved in your business must get the information before you share the big announcement with the public. This is also a way to show that you value them. You can also ask them to support the announcement by sharing the news over social media channels.
Continuous information Sharing Loop
It will be best if you develop a continuous information sharing loop in your company and across the different teams. For this, you must decide on an ideal time that works for everyone. This must be the time when the team members relax and also get some time to have some discussions about the announcements. An open discussion will develop a strong company culture in your organization.
Go Live with the News
One of the ways a small business can share big news to its employee is by hosting a Facebook Live. CEO of the company can host this Live event and invite the employees where they can ask questions and actively participate in the announcement.
Use Direct Sources to Share Information
The best way to share the big news is to share it directly with them. It is also best if you share a link to the article or give them an actual source. This way, they will know that the information is not altered.
Involve a Centralized Website Hub
Another way to share the big news is to use a website hub. The hub also shares important business information such as holidays, documents related to the onboarding processes, and a set of organizational charts. This helps everyone to remain on the same page and know what to expect.
Decide a Specific Time of the day to Share News
Announcements should be made on a specific day of the week or a date in the month. On this day, hold decisions on the big decisions that need to be made, share goals or updates with the team, and celebrate milestones, or have a general face to face conversation with the entire team.
Share via an Email
An email is the best and the most effective way to share an announcement. If you are working with a team that works in different shifts or at remote locations, it can be difficult to share information verbally. The best way to share announcements in such team settings is through email blasts.
One of the best ways to communicate with the team is to share monthly newsletters. These may include all the important updates from the different business activities. This might also include details about the new hires, new business partners and any other important business details.
Encourage Feedback from the Employees
Businesses can gain employee trust if they become more transparent towards them. Transparency can be achieved when the companies start to take positive and regular feedback from their employees. Feedback can give an initial indication of how the company processes can be improved.
This is one of the best ways to develop healthy communication in the organizational culture. A transparent communication strategy also helps the employees and the business partners to develop trust with your business.