You can see Top 10 CRM Tools for Small and Medium Businesses and Top 3 CRM Tools for Small and Medium Businesses to look into details.

 

V Tiger is a very powerful cloud-based small business CRM software that offers a robust and influential solution for customer service. It helps the companies build a strong and everlasting business connection. It collects all the collaboration and organizational tools that are uniquely designed to create ideal customer experiences in one place. It assists the organization in enhancing the customer experience by automating all their corporate activities, be it marketing, sales or support. It helps the users lessen the repetitive tasks and thereby save unnecessary wastage of time.

 

Editions and Pricing of the V Tiger software

V Tiger offers a free trial to its prospective customers. Apart from their free trial version, the other versions are:

Plans	Monthly Pricing
	($/Month)
Sales Starter	$ 10 per month per user
Sales Professional	$ 20 per month per user
Help Desk Starter	$ 10 per month per user
Helpdesk Professional	$ 10 per month per user
Ultimate Edition	$ 10 per month per user

 

Capabilities and Supporting Set of Features of V Tiger software

Sales Dashboard:

The Dashboard feature gives an overview of the sales conversion rate, along with sales cycle, accepted deals along with lead funnels, sales funnel, closed sales and the average value of sales made by the organization.

 

Sales : The sales feature gives an overview of all the sales activities performed by the organization, including the deals, quotes, and sales forecasts made. Further, the users can easily get an idea of their present day’s appointments, their email threads through its sales enablement feature. They can also add appointments or check their emails and use different templates that are custom designed as per their requirements.

 

Support:

The Support feature gives an overview of all the pending cases related to customer queries. One can easily create their own case by clicking at the “Add Case Icon,” where they will be asked to email their issues or concerns to the concerned departments. Further, the FAQ icon gives an overview of all the frequently asked questions along with the name of the product about which they have questions.

Internal-Support on the other hand is more like an internal directory that provides a brief overview of all the employees who are working in the organization along with their Email Id. And phone number.

Mobile Accessibility

V Tiger Software is well-designed and works well on any modern browser, and works on Cloud, SaaS, and Web. It can be installed on Windows, iOS native, and Android native. It can also be accessed through any mobile device

 Support

• Online Chat support
• Email support
• Business hours

Integrations

V Tiger is also integrated with cloud-based applications such as:

• Google Drive
• Google Docs
• Pay Pal
• DropBox
• Word Press
• Office 365
• Hub Spot marketing
• Gmail

Pros and Cons

Pros

• IT is available free of cost.
• The modularity feature allows the users to mix and match modules as per their requirements.
• Their new user interface is straightforward and easy to navigate
• It can easily be combined with other custom domains to provide a flawless customer experience.
• Best feature of this tool is its ability to perform sales, marketing, and support activities all at a single platform.
• Their mobile app works well and can easily be synced with other platforms.
• Its free plan also comes with a plethora of unique features.

Cons

• The customization features on the user interface need improvement.
• There is a lack of a tutorial video along with the updated versions.
• Sometimes the users find it difficult to create templates.
• Some of the users found the project management feature a bit challenging and tricky to use.
• The users find it challenging to configure the tool that creates the list of receivers, and it is also not that intuitive

Key Differentiators:

Below stated are some of the key differentiators that make this Customer Relationship Management (CRM) software unique from the other related ones.

• Workgroups
• Time and Reports
• Sites
• Sales and Centre

For further details, please visit the VTiger website.  

Read Also – Top CRM tool product review : Sendx