Customer relationship management is the most critical task for any organization. Starting from lead generation to maintaining healthy customer relationships all is managed by CRM system. Now it is required to provide essential support to the CRM so that it can perform its task successfully. So to simplify the task of CRM system, many software are available in the market. These software helps in lead generation and managing customers.
Sendx a top CRM tool for small medium business which is one of the best CRM for startups which helps in lead generation and automating e-mail marketing. It helps in building customer relationships. Also, it helps in marketing. It provides automation and API that enables a non-marketer to act like a pro marketer.
Editions and Pricing
It has flexible pricing according to the user’s requirements.
|Free Forever||$0 per month||
|Growth||$2.30 per month||
|Premium||For pricing contact [email protected]||
Capabilities and Supporting Set of Features
The dashboard shows the overall development of the lead generation. It gives the summary of all the happenings. Sendx shows the numerical data about the emails sent, replies made and the number of clicks. It gives the statistics about the number of visitors that visited the website and also highlights the details of the follow-ups.
Popups help in increasing website customers. Sendx gives you the opportunity to create your widget, with customizable designs. These popups increase the subscribers for your website or blog. Its call to action and digital technology feature enables you to generate a lead. Also, Sendx has exit popups that help you to catch the customers who are leaving your website.
Using the call to action, you can give appropriate offers and responses so that you don’t lose any customer. It has auto-responder feature, which sends an email to customers by the subscription they made.
This feature of Sendx enables you to broadcast emails to a group of users. You can schedule email about your website or your product to the target audience. You can send them weekly or monthly emails depending on your requirements. One added advantage of using Sendx is that it generates detail analytics about the emails.
It gives you all details about the opened, clicked, unopened, and spammed emails. This helps you in generating follow-ups. This helps you track your potential customers. You can also link your emails with Google analytics.
This feature enables you to create a customized list. It helps you to categorize your leads. You can make a list by the visitor’s activity. Create one segment of regular customers and another segment of the people who visited the site for the first time. This classification helps you in generating customized emails for each of the groups.
Drip sequence allows you to send a valid e-mail at the right time. It helps you to schedule emails as per the user activity. For example, sign-up emails are sent on visiting the website, followed by feature emails a few days later and so on.
Drip sequence can be automated. Also, detailed analysis of the drip sequence performance is done. This helps in further customizing the emails to generate leads.
Automation works on the pure mathematics of ‘if then else.’ It gives a reaction for every action. Activities like adding an interested tag to the user who visited the website. E-mailing the user who is using the trial versions so that they can be made permanent. All such actions help in following the leads and building customer relations.
This feature allows you to save your new connection. You can add new touches, and also export contacts from other sources. These contacts are further emailed based on their requirements and specifications.
Mobile app for this tool is not available.
Sendx has integrations with Zapier, WordPress, Stripe, Slack, woo, Medium, Recurly, Sam cart and others.
Sendx offers 24/7 chat and email support.
Pros and Cons of Sendx
- User-friendly interface
- Live chat feature
- Customizable widgets
- Drip sequence
- Affordable price
- In-built calling feature is not available
- It can have more integrations
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The main features which differentiate this tool from others are automation and drip sequence. Using these features complete lead generation process is automated. These features give reaction as per users action making it easy for the executives to handle customer relations.
For more details visit Sendx Website.