Is your company not making enough sales and you cannot figure out why? It happens with most of the businesses. Even after investing a lot of efforts in marketing, there are just not enough conversions. It may happen that you are generating leads but somewhere down the line, it just gets lost. If this is going on in your business then surely you are not able to catch up with your customer.

No one can blame you as the business starts expanding it ‘s hard to keep tab on your existing customers along with the new ones and somewhere in between you can quickly lose them. To bridge this gap, a tool named Mailroof which is one of the small business marketing tool can be used to analyze and reconnect with your customers while keeping a check on new ones as well.

Editions and Pricing

You can explore the features of Mailroof in a 30-day free trial plan after which you will have to transfer to a paid plan to continue your services. The paid plan costs $19/month and comes loaded with the following features:

• Awaiting response with no Mailroof branding
• Email open tracking
• Losing touch
• View email contacts
• Automatic follow-ups
• Live dashboard
• Weekly graphs and no advertisements

Capabilities and Supporting Set of Features

Dashboard
If you are using chrome, Mailroof will attach as a Chrome extension and can be accessible directly into your mail inbox. It binds your inbox with its features to provide extra facilities by which you can easily keep the tab on your customers. You can also observe the status through the graphs.

 

Awaiting Response
Using this feature, you can view the pins of customers from whom a response is going to arrive. Dragging you mouse over a pin reveals its information. You can also adjust the number of days for which you wish to view the response.

 

Follow Up
Using this pin you can follow up on a contact from whom you are waiting for a response. You only need to click on the wrench sign on awaiting response tab and follow up mail tab opens where you can type your message and instantly send it. You can also set up follow up templates depending on your business type.

 

Losing Touch
This feature lets you view those contacts with which you are losing touch, so you can target them better and keep maintaining your lead. You can see the contact as a pin and bring the cursor to the pin to reveal its details with location.

 

Contacts
Using this feature, you can view the list of all your contact. It lets you keep a check on all your leads, and you can see their details separately. You can also export these contact using Export option located just below the contact list.

 

Settings
This feature lets you manage your Mailroof settings. Here you can set up desktop notifications, upgrade your plan, adjust the color theme of your preference and can also view the tutorial of the tool’s feature.

 

Integration

The tool seamlessly integrates with Google Chrome and the Firefox extension is soon going to be released.

Support

The tool takes you on a quick tour when it is first integrated. It helps you in learning all the features. The tool does not provide any chat or phone support, but you can contact them through Mailroof site.

Pros and Cons of Mailroof

Pros

• The tools prop up right into your inbox. You do not need to go a separate way to use its functionality.
• Graphic representation helps in observing the status of your leads.
• Incredible functionality to view the contact from which a user waits for the response.

Cons

• Lack of instant support through chat or phone.
• Is not available for browsers other than Chrome.

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Differentiator

The tool is a standout from the likenesses of its type by bringing the functionality offered directly to your inbox using an extension instead of asking a user to join an independent platform. It enables the user to maintain the familiarity with the inbox and seamlessly utilize the functions provided by the tool. Moreover, the features instant follow up with contact from whom a response is to arrive.

For more details, please visit Mailroof website.