With thousands of similar business gone online, it is one of the biggest challenges for the firms to get themselves noticed on the internet. Engagement and regular touch with the customers or business prospects in such cases become the top most priority.

Not only making a presence on the internet is important, but also, being noticed by the customers is also important. Although there are so many other means to do so, using an automated tool can help a lot being an exclusive marketing partner for your business. Userengage is one of the best marketing tool that can help you make things easier. With amazing features marketing and analytics features, this can prove to be an ideal marketing partner for your business.

Editions and Pricing

Regular	$19 per user per month billed annually or $29 billed monthly
Premium (Most Popular)	$29 per user per month billed annually or $39 billed monthly
Business	$49 per user per month billed annually or $59 billed monthly
Enterprise	Custom pricing

The application also offers a 14-days free trial for all the versions.

 Capabilities and Supporting Set of Features

Dashboard
The dashboard is no doubt, one of the top features that can be offered by any online application. The Userengage dashboard provides a broad range of features that can help your business to carry out the tasks of marketing and sales.

 

The People’s Section
This section displays a list of all the people that are associated with your brand. Details such as Users, Email, First Seen, Last Seen, Referrer and Page Views be displayed for you to give an insight about their engagements.

 

Track Conversations
Userengage helps you to track your conversations. This section shows conversations that are active, closed and which falls under Default Replies. This section displays details about the conversations that have been taken place previously. The conversations are displayed with details such as: Author, Created At, Message, and Action. This feature with powerful filters helps you to effectively manage and keep a record of all the conversations conducted before. This also leads to better and informed business decisions.

 

Engage
The engaging feature helps you to get in touch with your customers through Models, Actions, and Forms. Actions feature lets you design automatic actions for your website. These actions can be a simple drag and drop options for your users. Another added feature is Forms; they can be simple forms that can connect you better with your customers. The Engage section also allows you to create new Models, Actions as well as Forms.

 

Emails
Emails have always been the top priority for marketers to pull in customers. It not only helps to promote the brand with the old customers with new offers and schemes. It also pulls in more traffic from new clients. Userengage allows you to carry out email campaign more efficiently providing additional options to create new emails and use them as a template for the future.

 

Read Also: Marketing & sales tools product review – Freshchat

The Email Feature also offers a number of additional options such as

• Messages
• Campaigns
• Contacts
• Import Contacts
• Users List
• Quota
• SMTP Settings, and
• Email Logs

Analytics
Analytics is an important task as it is always helpful to know how your marketing and sales activities have been performing in the market. Whether they are pulling in customers or not. And how do people engage with you? The analytics section has- into Visitor behavior and Tags. The statistics here gives you an insight about all the visitors, users and customers.

 

Mobile Accessibility

The application is available on mobile devices – Android as well as iOS platforms.

Integration

• Scripts
• Drupal
• WordPress
• Magento
• Prestashop
• Opencart
• Joomla

Support

The application offers online live chat support to all its users as well as website visitors to help them understand the product well. The application also provides a video tutorial for all the users as soon as they create an account.

Pros and Cons of Userengage

Pros

• Highly robust and intuitive.
• Added features to keep everything on the page.

Cons

• The application is sometimes slow to load.

Differentiator

• Analytics feature makes it more compelling.
• The mobile app makes it more preferable to use.

For more information, please visit Userengage website.