Interacting with the customer on the first-hand basis is what is lacking in many businesses which ultimately leads to customer dissatisfaction. The customer retention is one of the major factors that keep a business alive is and for that active engagement is very necessary.
You cannot update the client with every single step you take such an active collaboration with them is encouraged. Crank Wheel is one such startup who is providing services for active screen sharing so you can let your client know what to do with the task.
Editions and Pricing
Individual: This version is free of cost for users and allows unlimited one-on-one sharing. This version will not enable you to promote your brand name as screen sharing will contain Crank Wheel brand.
Unlimited: This plan costs $17 or €15 and is perfect for unlimited screen sharing when it comes to professional teams and small businesses. In this plan screen sharing will be co-branded with your logo appearing with that of Crank Wheel. It also allows unlimited multiviewer sharing with separate reception lobby and necessary reporting.
Enterprise: For the pricing of this plan you have to contact Crank Wheel. It is appropriate for grade business screen sharing with integrations and support. It also provides full branding with unlimited sharing options and unlimited multiviewer distribution. It has a feature of advanced reporting with multiple reception lobbies and an audit log to track the activities and content filter.
Capabilities and Supporting Set of Features
The system asks you to add an extension to your browser from which it will ask you to register. As soon as you add an extension, Crank Wheel icon will appear near the address bar of the browser. Click on it to get started.
You can set up your profile with Crank Wheel and also upload your picture that you want to be visible to other users. It also allows you to set up name and headline. You can also view company policies on this page.
Crank Wheel props up alongside your browser so you have quick access to it and can share screens instantaneously. Options to share browser tab, program window or full screen are directly accessible here.
Program Window Sharing
Crank Wheel allows program windows are sharing as well. To do this select program window sharing option from the dashboard and choose an application window from the pop-up screen that appears. Obtain the link and send it via SMS or email to another user.
The option of sharing an entire screen is also possible in Crank Wheel. Just click on share full-screen option on a dashboard and select full screen from the pop-up. Obtain the link and share it via SMS or email and you are ready to go.
Currently, the tool doesn’t offer mobile apps.
Currently, the tool doesn’t integrate with other channels.
Crank wheel provides support via Email
Pros and Cons of Crank Wheel
- Quick screen sharing of program windows and full screen.
- Audit log to track activities.
- Very easy to learn interface.
- Supported by every browser.
- It does not allow unregistered altering.
- No messaging option with sharing to exchange quick word suggestions.
Unlike other collaboration tools, Crank Wheel believes in secure exchange of whatever is open on your screen. Its options of sharing program windows directly and full screens is an innovative one which differentiates itself from other such tools. It also provides accessibility support for mobiles, so now you can share and view screens directly from smartphones as well.
For more details, please visit Crank Wheel website.