The remote workforce has grown a lot in 2020, as the ability to communicate with employees and colleagues around the country has become critical. The conference calling services help to facilitate that collaboration. The best conference call services can connect dozens or even hundreds of people at one time, offer features like call recording and screen sharing, and are affordably priced. Here are some of the best conference call service that you can use in your small business. Below is the detail of each service with its features and prices.

Vast Conference: Best Overall Conference Calling Service

Vast Conference is a conference calling service that offers the option of both reservationless and operator-assisted services. This gives users the freedom to host everyday meetings, as well as large formal conferences when the need arises. The system supports up to 500 callers at a time, which is available in both monthly and pay-as-you-go pricing plans. It is an operator-assisted service, which is used for large formal conference calls and can easily handle calls with up to 6,000 participants. Through this tool, users have access to an operator who helps in planning and running the call. Users can go over itineraries, send out email invitations, greet callers and conduct Q&A sessions, among other things. Vast conference calling offers a wide selection of valuable features, such as customizable greetings, dial-out options, call recording and web controls. Users also have access to HD video conferencing tools for video calls that allows screen sharing for presentations.

FreeConferenceCall.com: Best Free Service

FreeConferenceCall.com has everything a small business needs in a conference call service for no cost. While the company requests that users “pay what you can,” there is no obligation to do so. It is a reservationless service that allows users to conduct conference calls with up to 1,000 attendees. Calls can be scheduled in advance or hosted spontaneously.

There is also a paid plan named as StartMeeting, which costs $9.95 per month. The difference between the two plans is that the free service is presented with ads for FreeConferenceCall.com when users join a call. Ads for the service are also included in email invitations that are sent to participants. The paid plan doesn’t display ads. The service integrates with Google Calendar and Microsoft Outlook and offers a mobile app for both iOS and Android devices.

The features available for the tool includes all recording, web meeting controls, keypad commands, and the ability for participants to leave the main conference to join a breakout room for a sub-conference call. It also allows users to host the online meeting with screen sharing, recording options, chat tools, and drawing tools.

RingCentral: Best With a Phone System

RingCentral is a unified communications system with a conference call service built into it. The conference call bridge comes standard on each user’s extension and can support up to 1,000 callers at a time. It allows any user to host a conference call without scheduling it in advance. Also, it has an integration with Microsoft Outlook that makes it easy to schedule a meeting and call recording. RingCentral offers local dial-in numbers in more than 50 countries for meetings with callers located outside the U.S. This conference call service offers a wide range of calling, collaboration and mobile features, including voicemail, voicemail-to-email, one-touch calling, call recording, auto-attendants, IVRs, a softphone, and video conferencing. It also offers a mobile app for iOS and Android devices. Cost for this tool ranges from $29.99 to $59.99 per user, per month and a free trial for one month.

Webex: Best for Remote Workforce

Webex from Cisco is a web conference service that comprises of conference calls. With the help of this tool, participants can connect to a meeting easily on their phones or computers. The service is available in three pricing plans that vary in the number of people who can attend a conference, how many host licenses you can have, the cloud storage space and the level of customer support. Prices range from $14.95 to $29.95 per host, per month. In this service, all users have access to its Teams platform. It is a digital workspace that is designed to simplify collaboration among employees. It also includes group messaging, file sharing, and whiteboarding. Webex includes call recording and a Call Me tool that allows the system to call you when the meeting is set to begin.

Source – Business News Daily