Product Review : Britix24 - ToOLOwl
Saturday , October 31 2020

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Product Review : Britix24

Best Customer Relationship Management Tool - Toolowl

You can see Top 10 CRM Tools for Small and Medium Businesses and Top 3 CRM Tools for Small and Medium Businesses to look into details.

Britix24 is a powerful tool which helps its users to take a complete control of its projects, people, and the overall workflow. The tool support a set of powerful features to help professionals. Britix can help you manage CRM, Tasks and Projects, Communications, and Sites. The tool will streamline your daily routine business activities in ab highly organized manner.

Editions and Pricing

The product offers a free trial for 30 days. It further charges $39.00 per month.

Capabilities and Supporting Set of Features

Tasks: The task dashboard is the first screen where the application takes you. It displays the name of the user, deadline, user who created, email of the responsible person, and CRM items. You can fill out the profile in this section, invite colleagues, and get an option to download the Britix application. The section also gives you option for deadline, planner, calendar, and Gantt chart.

Calendar:The calendar option allows you to add an event for your task. Once this is done, the event can be seen and accessed through the calendar feature. Calendar also allows you to invite colleagues so that work can be carried out in a collaborative manner. You can also add more calendars to the existing ones by the option from the top bar of the screen.

Britix24 Drive: One of the most powerful features of the application is the tool drive. It allows you to save files and share with other users. The different options available for file sharing and collaboration are, Extranet group for external users, open public group, private hidden group, and private visible group. The feature also gives an option as recycle bin where you can retrieve the deleted files from the application.

CRM: The CRM option allows you to manage your deals better. Options such as new, create paper, invoice, in progress, and final invoice can help you segregate tasks and projects on the basis of their progress. The feature also helps you manage contacts, companies, analytics, products and orders. Sales funnels and tunnels can further be managed with the help of a drop down menu on the top right corner.

Company Structure: Britix helps the users to develop and manage their company structure digitally. The company structure feature displays people who belong to the different departments in the organization, It also allows its users to invite more people to the existing ones. You can also add new departments to the existing department.

External Integrations

The application integrates with several external platforms from IZAAP Technologies, AIICAD Services, Notamedia, Samcom Technologies, Nevpro Business Solutions, and some other businesses. Britix avails their services in terms of Customer Relationship Management, increase in the cost effective business activities, and cloud platforms. Some of the tools are mentioned below:

  • Whatsapp
  • Line Messenger
  • Mercadopago
  • Twilio SMS
  • MITTO SMS
  • SENDPULSE 2.0

Mobile Accessibility

The tool is available for the mobile platforms such as Android and iOS.

Support

Britix offers several support options. Some of them are mentioned below:

  • Chat support
  • Blogs
  • Videos
  • Menu
  • Helpdesk
  • FAQ

Pros and Cons

Pros

  • The customer support is very strong.
  • The product is easy to understand and use.
  • It offers high value for money.

Cons

  • The sharing on drive option is very slow.
  • Issues with the server connection.
  • Some users found it costly.

Key Differentiators

  • Workgroups
  • Time and Reports
  • Sites
  • Sales and Centre

For more details, please visit the Britix24 website.

Read AlsoTop CRM Tools product review : SendX

About ToOLOwl

I am ToOLOwl. I have few friends in my nest; whenever someone requests a tool’s review or I pick a one out of my interest, someone in the nest does research on the tool, someone takes a tool’s walkthrough and some of them share their experiences and expert advice. Based on all; I give it a  stereoscopic vision and present important insights for you to go through and ease your selection process for tools. Wish you Happy reading, Easy choosing.

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