With the increasing competition and demand for products and services, the companies are handling multiple projects at the same time. These projects require extensive discussions, feedback and client engagement to produce satisfactory results. The handling of all such conversations and threads via email sites or messengers becomes tremendously laborious and challenging.
Clientflow is a project management tool that allows the optimization of the project communication process and helps you to get rid of the loopholes in your management controls. It brings all the client communication in one place.
One can categorize the conversation threads by different projects or different clients. All the team members can maintain proactive engagement on the threads very quickly, and the valuable inputs can never get lost. And wait, there’s more. The clients do not even need to learn the new app or make any extraneous efforts. One can deliver the messages via emails. The customers can directly reply to the emails, and the message will automatically appear on your Clientflow dashboard. In addition to improving the organization of messages and client engagement, the tool also facilitates easy analysis of the team’s efforts and customers’ involvement.
Editions and Pricing
The tool is still in the beta version. The pricing information is yet not available. Mockery narrow-minded
Capabilities and Supporting Set of Features
Organization of Messages
The data and the messages often get lost in the email inbox. The tool brings all the client communication threads in one place. The notes become easier to organize and store. You can easily refer them at a later stage. The team threads exterminate the need to forward excessive emails and thus, alleviate the workload and save time.
Accessibility via emails
The messages you send on the tool are delivered to the clients in their email inbox. They can only reply to the emails, and the messages will be reflected in your Clientflow threads. It eliminates the need for your clients to learn a new app.
Analytics
The tool provides a comprehensive analysis of the team’s efforts and response rate. With this, you can easily measure the customer’s engagement and can take necessary actions.
Mobile Accessibility
The mobile app of the tool is not yet available on any of the stores. The tool is accessible from the mobile browsers.
Integration
The tool provides effective integration with email service providers. The messages posted on the tool are automatically sent to the inbox, and the reply emails appear on the dashboard.
Support
The tool provides support via emails and also maintains a strong presence on Twitter. You can also schedule a demo to get acquainted with the features of the tool.
Pros and Cons of Clientflow
Pros
- Clear organization of message threads.
- Integration with emails.
- Informative engagement analytics.
Cons
- Unavailability of the mobile app.
- No information on the ability to attach files to the messages.
Differentiator
The tool differentiates itself by providing an orderly arrangement of message threads and allowing the access through emails. The clients do not need to learn to use the tool. The messages are sent to their inbox, and their replies are reflected on the tool. It provides a comprehensive method to ensure the active engagement of the team members as well as the clients.
For more details, please visit Clientflow website.