Technology Tools Product Review- SatisMeter - ToOLOwl
Tuesday , December 11 2018

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Technology Tools Product Review- SatisMeter

Technology-Tools-Product_review-SatisMeterHaving customer reviews in real time can make you take better and informed decisions. SatisMeter is one of such applications that can help you connect with your clients directly.

The application integrates with your web application as well mobile application to capture feedbacks and updates in real time. You can also customize the survey and share with your colleagues to make better plans for the business and grow with time.

 

 

Editions and Pricing

The versions and pricing details of the application are as under:

Startup $49 per month
Growth $99 per month
Business $299 per month
Enterprise Contact Vendors

Capabilities and Supporting Set of Features

Satismeter-DashboardThe Dashboard
Once you sigh up with Satismeter, the application takes you to its dashboard. The panel id highly intuitive, simple and easy to use. This place in the application displays the responses about the performance and customer feedback.

 

 

Satismeter-CreateProjectCreate Project
You can get started right away with projects as soon as you create an account. Once the project is created, you can install the survey widget and start recording the feedbacks from your customers. The dashboard for the project displays reports from the past 30 days primarily.

 

Satismeter-FiltersUsing Filters
You can also observe patterns and reports using advanced filters. SatisMeter offers powerful filters to streamline information to you. The filter options available are:

  • City
  • Company
  • Country
  • Email
  • Name
  • Plan
  • Role, and
  • Survey Method

These filters help you to deduce information and take informed and timely decision for the growth of your business.

Satismeter-ShareShare
This option lets you share results and reports with your colleagues. You can share and work on projects with customer satisfaction measurements. It can lead to continuous improvement and growth in the product as well as the business.

Mobile Accessibility

The tool is available as an application for Android and iOS mobile devices.

Integration

The application integrates seamlessly with platforms such as:

  • Intercom
  • Segment
  • Webhooks
  • Slack
  • Geckoboard

Support

  • SatisMeter offers email support to all its users. Although the application is easy and convenient to use, the team provides an email support to resolve any queries you have.
  • The application also offers a blog section that keeps all its users and business partners connected and updated.

Pros and Cons

Pros

  • Incredibly simple application to use.
  • Integration with the business website and availability on mobile devices makes it more flexible to use.

Cons

  • The mobile app needs improvement.
  • A map option can help to trace users better.

Differentiator

  • Real-time analysis lets you know how your customers feel and what are their experiences.
  • Being multilingual, the application lets your customers around the globe enter feedbacks in their language.

For more details, please visit the Satismeter website.

About ToOLOwl

I am ToOLOwl. I have few friends in my nest; whenever someone requests a tool’s review or I pick a one out of my interest, someone in the nest does research on the tool, someone takes a tool’s walkthrough and some of them share their experiences and expert advice. Based on all; I give it a  stereoscopic vision and present important insights for you to go through and ease your selection process for tools. Wish you Happy reading, Easy choosing.

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